Privacy Policy

This policy explains how Sebring Design Build collects, uses, and protects the personal information you share when you visit our website or contact us about a remodeling project. We treat your information the way we treat your home: with care, discretion, and respect.

Information We Collect

When you submit a consultation request through our website, we collect the information you provide: your name, home address, phone number, email address, and details about your project. This information is used only to respond to your inquiry and prepare for your consultation.

Like most websites, ours also collects basic technical information through cookies and analytics tools, including your browser type, device, and how you found and navigated the site. This data is used in aggregate to improve our website and is not linked to your identity.

How We Use Your Information

We use the information you submit to contact you about your project, schedule your consultation, follow up on active or prospective projects, and send relevant project communications. We do not sell your information to third parties. We do not use it for advertising.

Cookies and Analytics

Our website uses Google Analytics to understand how visitors find and use the site. This service uses cookies to collect anonymous data about site traffic and behavior. You can disable cookies through your browser settings or opt out of Google Analytics using Google's opt-out tools. We also use Google Tag Manager to manage our analytics tools. No personally identifiable information is collected through these systems.

We also use analytics and measurement tools to understand how visitors find and interact with our website. Google Analytics 4 helps us measure site traffic, sources, and on-site actions using cookies and similar identifiers. The Meta Pixel, provided by Meta Platforms, helps us measure the effectiveness of our advertising and may share activity with Meta to support ad measurement and delivery; it can involve cross-site tracking. Microsoft Clarity, a session-recording and analytics tool, helps us understand how visitors navigate the site, using cookies to recognize returning visitors across sessions through a hashed identifier created in your browser before it is transmitted, rather than any raw personally identifiable information. These tools help us improve the site experience and our marketing without directly identifying who you are. You can control cookies through your browser settings, and you can opt out of Google Analytics using Google's opt-out browser add-on.

Third-Party Services

Our website is hosted through Webflow. Address lookup on our contact form is powered by the Google Places API. Contact form submissions are processed through a secure service that routes your inquiry directly to our team. These services do not sell or share your information.

Third-Party Links

Our website may link to third-party resources such as Houzz or Google Reviews. Those sites have their own privacy policies. We are not responsible for their practices.

Children's Privacy

Our website is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has submitted information through our site, please contact us and we will remove it promptly.

California Residents

In compliance with the California Online Privacy Protection Act, we post this privacy policy clearly on our website. You may contact us at any time to request, update, or remove your personal information.

Tennessee Residents

Tennessee's Information Protection Act (TIPA), effective July 1, 2025, establishes privacy rights for Tennessee consumers. As a small local business, Sebring Design Build does not meet the revenue and data volume thresholds that trigger TIPA's formal obligations. Even so, we voluntarily honor the rights it was designed to protect. You may contact us at any time to access, correct, or request deletion of any personal information we hold about you.

Email Communications

If you receive email from us, it is because you contacted us or consented to receive communications. Every email includes a way to unsubscribe, which we honor promptly. We never use misleading subject lines or sender information.

Data Security

Our website is served over HTTPS. Your information is transmitted securely. In the event of a data breach affecting your personal information, we will notify affected individuals by email within 7 business days, consistent with Tennessee's data breach notification requirements.

Do Not Track

We honor Do Not Track signals. When active in your browser, we do not track, plant cookies, or conduct behavioral advertising.

Your Rights

You have the right to request access to the personal information we hold about you, to correct it, or to ask us to delete it. Contact us directly to make any of these requests.

Questions

For questions about this policy or how we handle your information, please visit our contact page. You may also review our Terms and Conditions.